This comprehensive intermediate-to-advanced course concentrates on the knowledge required of modern field service technicians in the telecommunications industry. This intermediate-to-advanced course starts with an overview of fiber optic network fundamentals then advances through computer hardware, operating systems, networking, routing protocols, TCP/IP and other pertinent software, hardware and network interworking concepts. The student gains an understanding of how PCs’ operate, process information and communicate over high speed data networks and peripheral devices with an emphasis on using the Windows XP and Windows 2000 Operating Systems. OSI and TCP/IP networking protocols and the operation of "routed" and "routing" protocols used to send messages over the Internet will be discussed and demonstrated. Students will also gain an understanding of the application and operation of network diagnostic tools and methodologies.

Extensive hands-on activities to enhance your understanding of PC OS systems, PC hardware, computer networking, communication protocols and troubleshooting utilities and methodologies including Ethereal and/or other Protocol Analyzer

As a prerequisite, the student should have a basic understanding of digital services, packet switching, operating a PC, and PC connections. This information can be attained through Applied Professional Training’sData Communications Course.

Learning Outcomes

• List computer system components and describe BIOS, OS functions and common problems.
• Discuss PC performance, hard drive architecture, RAM, IRQ, device drivers, I/O ports, Windows Registry, and drive partitioning
• Discuss computer backup and restore procedures including boot and restore problems
• Discuss the OSI reference model and TCP/IP Protocol Suite including the data flow encapsulation process through the networking Protocols
• Explain "Routed Protocols vs. "Routing" Protocols and describe examples of each
• Demonstrate routers, switches, hubs and network hardware interworking and solve connectivity issues
• Discuss RIP. OSPF, PING, ICMP PPP and identify routing protocol problems using debugging and diagnostic tools
• Describe Windows XP and 2000 file structure, drive partitioning OS features, Windows Registry
• Perform OS Installation and updating
• Discuss USB, IEEE 1394, serial and parallel interface, video I/O, printers and other peripheral device connections.

Note: Classes are usually held before or after work hours, sometimes weekends

Cost: $1,495

Note: company or group discounts apply upon enrollment

Continuing Education Units (CEUs): 4.8

Logistics: Normally held at the customer’s location, union hall or other convenient commercial space

Additional Information:

• Some home-study required
• APT will suitcase this course to your location
• APT will customize this course to meet student needs
• Contact APT for more information