This comprehensive basic-to-intermediate course concentrates on the knowledge required of modern field service technicians in the telecommunications industry that are responsible for assisting in the problem analysis of today’s fiber customer. This course starts with an overview of fiber optic network fundamentals then advances through basic computer hardware, operating systems, Internet and networking. The student gains a basic-to-intermediate understanding of how PCs’ operate, including computer hardware and Operating Systems functions for the XP and Windows 2000 Operating Systems. The student also gains a basic-to-intermediate understanding of the Internet; including Protocols that allow for email and SPAM blocking, and an understanding of freeware and downloading of Freeware and other software. Finally, the student gains a basic to intermediate understanding of networking elements including Ethernet LAN switch and router operation, and data flow through the OSI Reference Model and TCP/IP layer protocols with a focus on the Internet and Network Access layers.
As a prerequisite, the student should have a basic understanding of digital services, packet switching, operating a PC, and PC connections. This information can be attained through Applied Professional Training’s Data Communications Course. Learning Outcomes
Duration: 40 hours
Note: Classes are usually held before or after work hours, sometimes weekends
Cost: $1,295
Note: company or group discounts apply upon enrollment
Continuing Education Units (CEUs): 4.0
Logistics: Normally held at the customer’s location, union hall or other convenient commercial space
Additional Information:
